Order to Cash
Alloga UK offers a full-service order to cash solution. Our solution includes customer services, order management, cash collection and debt management.
Full Service Overview
Alloga receives customer orders via different methods, such as telephone, fax, internet, email, Electronic Data Interchange (EDI), Medecator, and Powergate. The orders are booked on and scheduled then fulfilled through PoD-acknowledged deliveries. On despatch an order invoice is generated. If payment has not been received, the debt is recorded and pursued through dunning cycles. Alloga will chase invoice payments until the funds are received. With the size of our sales ledger, whether clients customers have paid Alloga or not, we will always pay our clients on time, guaranteeing their cash flow is protected.
Versatile Support Options
Alloga UK’s full service solution goes above and beyond a typical ‘order to cash’ service:
- Direct order receipt from your customers
- Order entry (creation of order / booking of order)
- Invoicing
- Customer payments / collection
- Customer payments transferred to the client on agreed set date monthly
Client Control
The all-important aspects of ‘right to buy’, price and quotas remain under your control. We manage your customers and their orders by the rules set by you, the client. Although Alloga’s order to cash solution processes orders and manages payment, our clients remain in full control of the service.
50%
Over 50% of Alloga UK clients opt for our full service order to cash solution.
Our Process
1
Our customer service team receive customer orders via a variety of methods. The orders are booked on and scheduled.
2
The order is then fulfilled through proof of delivery (PoD)-acknowledged deliveries. On despatch, an order invoice is generated.
3
Alloga will chase invoice payments until the funds are received. If payment is not received, the debt is recorded and pursued through dunning cycles.
